Appointment reminders and recalls on WhatsApp
Appointment reminder software, part of Klintro. Remind patients before a visit, follow up after it and call back patients who are due, through your own WhatsApp Business account.
Reminders before, follow-ups after
Reminders run on a daily schedule, so they are not instant. Klintro does not publish a no-show percentage because we have no verified figure to give you.
- A reminder the day before the visit
- Follow-up messages after the visit
- Patients who turned off messages are skipped
- Each message is recorded on the patient's record
Recalls for patients who are due
The recalls list shows patients who are due for a check-up or a next sitting, so the desk can follow up. For dental clinics this suits routine recalls.
Campaigns you control
Write a message to a group of patients, see how many will receive it, then send. You choose the wording, and patients who opted out of promotional messages are left out.
Sample screens with fictional people.
Questions about reminders
Are reminders instant?
No. Reminders are sent on a daily schedule, for the appointments of the next day. They are not sent at the moment of booking.
What do I need to send WhatsApp reminders?
Your clinic's own WhatsApp Business account, connected in Klintro settings. Until it is connected, WhatsApp reminders are not sent.
Can I choose what the messages say?
You write the wording of your campaigns and of follow-up messages. The reminder before a visit uses a standard message today.
What about patients who do not want messages?
Patients who have turned off messages are skipped, and campaigns only reach patients who agreed to promotional messages.
Try Klintro with your own clinic
Add your doctors, take a test booking and see how it works. If you would rather see it first, we will show you.